Help centre
Sign in

Choose a help centre

NSDP help centre

How can we help?

Step-by-step guides and straight answers, written for students.
Popular:sign inattendancecertificatepaymentunlock
34
Guides
7
Topics
230
Answers you can link to
11 Oct 2026
Last updated

Start here

The guides students open first.

For students
  1. How signing in worksSign in with a one-time email code, your password or Google (when your school offers it). Which page to use, how codes work, how long you stay signed in, and what each sign-in message means.Getting started 6 min read
  2. Finding and joining a live or in-person batchLive programmes run in batches: online classes or in-person classes at a campus. Find a programme, pick a batch that is open for registration, and reserve your seat.Live & on-site classes 3 min read
  3. Course progress and the unlock (drip) scheduleHow lessons are marked complete, how your progress percentage is worked out, and why some sections and lessons open later than others: every lock message explained, plus what happens when access expires.Learning 4 min read
  4. Attending classes and how attendance is recordedHow to join an online class, what to expect at an in-person class, when the join button opens, replays, and how your attendance is recorded and counted for a batch certificate.Live & on-site classes 5 min read
  5. Your certificates: getting and downloading themHow you earn a certificate for a course, a programme bundle or a live batch, where to find it, how to download, print or share it, and what to do when one is missing.Certificates 4 min read
  6. Getting helpWhere to look first, and who to contact for what: your course's discussion, your school's contact details, NSDP support, and disputes for campuses and teachers.Getting started 2 min read

Browse by topic

Pick a subject to see every guide in it.

34 guides

How a process moves, start to finish

Who does what at every step, and where things can end.

Recently updated

6