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Paying by bank transfer and payment statuses

Pay for a course, programme, batch or download by transferring money to the school's bank account and uploading proof. What to fill in, what happens while the school checks it, the emails you get, and what to do if the proof isn't accepted.

For:Students4 min read9 sectionsUpdated 26 September 2026

If your school accepts bank transfers, you can pay into the school's bank account yourself and upload proof at checkout. School staff match your proof with their bank statement and then give you access.

The school's bank details

Choose Bank transfer at checkout to see where to pay: Account title, Bank, Account number, IBAN and, if given, Branch code. Transfer exactly the Total due shown (after any coupon).

Paying by bank transfer, step by step

  1. Step 1: Start checkout and choose Bank transfer

    For a live programme, first pick your batch under Select batch / cohort. Apply any coupon before you transfer.

  2. Step 2: Transfer the money

    Use your bank app, internet banking or a branch. Keep the receipt or take a screenshot of the confirmation.

  3. Step 3: Upload your proof

    Choose the file. When it has uploaded you see View uploaded proof so you can check it.

  4. Step 4: Add the details

    Fill in the payment date, the reference or transaction ID from your receipt, and a note if helpful.

  5. Step 5: Choose Submit bank transfer proof

    You see Payment proof submitted. Access will be granted after school admin approval. and the button changes to Proof submitted.

What to fill in

Fields on this form

Payment proofOptional
A photo, screenshot or PDF of your transfer receipt. Many schools require it; without it you'll see an error asking you to upload it.
Payment dateOptional
The day you made the transfer.
Reference IDOptionalUp to 160 characters
The transaction ID, reference or TID on your receipt. It's the quickest way for the school to find your payment and is quoted back in your emails.
NoteOptionalUp to 1000 characters
Anything that helps, for example if you paid from someone else's account (give the account name).

Payment statuses

What each status means

  • Proof submittedThe school has your proof and is checking it. You don't have access yet. You get a Bank transfer proof received email.
  • ApprovedThe payment matched. You get a Payment approved email and access straight away (for a batch, your seat).
  • Needs attentionThe school couldn't accept the proof. The email Payment proof needs attention gives the reason. Any coupon you used is released.
Process mapWhat happens after you submitStudentSystemSchool
  1. Student

    Proof submitted

    At checkout, with receipt and reference.

  2. System

    Receipt email

    Confirms the amount and reference.

  3. School

    Payment checked

    Staff compare your proof with their bank statement.

  4. School

    Good outcome: Approved

    Access or your batch seat is given and you're emailed.

  5. School

    Stop / exit: Needs attention

    You're emailed the reason; submit correct proof or contact the school.

The emails you get

Email subjectWhenWhat it contains
Bank transfer proof received for …Right after you submit.The item, amount and your reference.
Payment approved by …When the school approves.A link to sign in and start learning.
Payment proof needs attention at …When the school can't accept it.The reason, and a request to submit correct proof or contact support.

If your proof isn't accepted

  • Read the reason in the email (for example the amount doesn't match or the receipt is unreadable).
  • If you did pay, go through checkout again and submit a clear proof with the correct reference.
  • If you're unsure, contact the school with your receipt and reference before paying again.

Bank transfers and batch seats

For a live or in-person batch, checkout first checks that the batch is open and has a seat. Your seat is given when the payment is approved, and you keep it even if the batch filled up while the school was checking.

Messages you may see

Messages you might see

  • “Please upload payment proof before submitting bank transfer review.”

    WhyYour school requires proof and none was uploaded.

    FixUpload the receipt, wait for View uploaded proof, then submit.

  • “Payment proof upload failed.”

    WhyThe file didn't upload (connection or file problem).

    FixTry again, or use a smaller image or PDF.

  • “Bank transfer is not enabled for this school.”

    WhyThe school doesn't accept bank transfers.

    FixChoose another payment method.

  • “This batch is full.”

    WhyThe batch had no seats left when you submitted.

    FixDon't transfer money for it; pick another batch.

  • “Registration for this batch is closed.”

    WhyThe batch isn't taking registrations.

    FixPick another batch or check back later.

FAQ

How long does approval take?

It depends on the school, because staff check each payment by hand. If it's taking longer than the school said, contact them with your reference.

Where can I see the status in the portal?

There's no status page for bank transfers. The emails tell you when it's received, approved or needs attention; after approval the course or batch appears in your dashboard.

I submitted the proof twice.

That's fine; tell the school so they don't expect two payments.

Can I cancel a bank transfer submission?

Not in the portal. Contact the school.

Do I need to keep my receipt?

Yes, until you have access. It's your evidence if anything needs checking.

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