The campus portal has one login per campus. Account & security (the account menu at the top right → Account & security, or /campus/account) is where you look after that login: who it belongs to, its password and the devices signed in to it. It stays open while a campus is suspended, because these are security actions on the login, not changes to campus records.
Sign-in details
| Row | What it shows |
|---|---|
| Login email | The address the campus signs in with. Sign-in codes and password-reset links are sent here. |
| Campus | The campus name, its code and city. |
| Account created | When NSDP set up the login. |
| Last sign-in | The latest sign-in, how it was made (password or email code) and from which site, or Not recorded yet. |
| Ways to sign in | Password, or a 6-digit code sent to the login email. |
Changing the password
Step 1: Open Account & security
Sign in to open this screenStep 2: Enter the current password
Forgot it? Sign out and use Forgot password? on the campus sign-in page, or sign in with an email code.
Step 3: Choose the new password
The checklist under the field ticks each rule as you type. It must differ from the current password.
Step 4: Confirm and save
Type it again and choose Change password. Every other device is signed out; this one stays signed in.
Fields on this form
- Current passwordRequired
- The password the campus signs in with now.
- New passwordRequired10–72 characters
- Includes an uppercase letter, a lowercase letter and a number; not the same as the current one.
- Confirm new passwordRequired
- The same new password again.
Sessions and other devices
- Recent sign-ins lists the latest sign-ins to the campus login with the date, the method and the site. The newest is marked Latest.
- Sign out of all other devices ends every session of the login except the one you are using. Use it when a computer at the campus was shared, lost or handed on.
- A session lasts up to one day; after that the portal asks you to sign in again.
Messages you may see
Messages you might see
“The current password is not correct.”
FixType the current password again. If you no longer know it, use Forgot password? on the sign-in page.
“The passwords do not match.”
FixType the new password the same way in both fields.
“Too many password attempts. Try again in a few minutes, or use Forgot password? on the sign-in page.”
WhySeveral wrong attempts in a short time.
FixWait for the time shown, or reset the password from the sign-in page.
“Other devices could not be signed out.”
FixCheck the connection and try again.
FAQ
Can each of our staff have their own login?
Not yet: a campus has one login. Share it only with the people who run the portal for your campus; everything done in the portal is recorded as done by the campus.
Our campus is suspended. Can we still change the password?
Yes. Account & security stays open while a campus is suspended.
NSDP reset our password. What happens?
Every device is signed out and a set-password link is emailed to the login email. Use it to choose a new password.