Campus operations

Updating your campus profile (change requests)

Edits to your campus profile are sent to NSDP as a change request per section. Your live profile stays as it is until NSDP approves. How to send, follow, update, answer and withdraw a request, and what each status means.

For:Campuses6 min read9 sectionsUpdated 26 September 2026

Your Campus profile holds the details NSDP keeps about your campus: name and type, contacts, address, hours, administration, facilities, logo, photos and a description. Students and NSDP rely on these details, so changes are checked before they go live.

Sections you can edit

SectionExamples
Basic infoCampus name, institution type, premises, organisation
Contact detailsMain and secondary email and phone, website, contact person
LocationStreet address, city, province, district, tehsil, landmark, map pin
Hours & operationsOpening days and times, time zone, admissions dates, shift, capacity
AdministrationCampus head, coordinator, administrator, emergency contact
FacilitiesLabs, computers, internet, amenities
BrandingLogo, cover banner, profile image
Photo galleryPhotos of the building, classrooms, labs and events
About & detailsDescriptions, programmes offered, registration and affiliation details

Every field in each section, with its limits, is listed in Your campus profile, section by section.

Sending a change

  1. Step 1: Open Campus profile and choose Edit on a section

    Or use Edit next to the section on the Change requests tab.

    Sign in to open this screen
  2. Step 2: Make your changes

    Only that section is sent. Add an optional Note for NSDP telling the reviewer why it changed or where to verify it.

  3. Step 3: Send

    A message at the top of the page confirms what happened, with a reference that starts with CPC-.

Message after sendingWhat it means
sent to NSDP for approval (2 fields, ref CPC-…). Your profile stays as it is until then.A new request is waiting for NSDP.
the request waiting for review now has your latest versionThe section already had a request open; your new version replaced it.
sent back to NSDP with your updateYou answered NSDP's request for more information.
matches your live profile again, so the pending request was withdrawn.You changed the section back to what is live, so there is nothing left to review.
saved and live (approval is not required for profile changes at the moment).NSDP currently applies profile changes straight away; the profile is already updated.

What happens next

Process mapCampusNSDP
  1. Campus

    Sent for review

    Your live profile doesn't change. The section shows Pending review.

  2. NSDP

    NSDP reviews

    The history shows when NSDP started reviewing.

  3. NSDP

    More information

    Optional: the reviewer's question appears on the section; send the section again to answer.

  4. NSDP

    Good outcome: Approved and live

    The change is applied to your profile.

  5. NSDP

    Stop / exit: Not approved

    Your profile stays as it was; the reason is shown.

Section and request statuses

What each status means

  • Pending reviewWaiting for NSDP review. The section's button reads Update; sending again replaces what you sent.
  • NSDP needs infoNSDP asked a question. A note at the top of the profile quotes it with Update section.
  • ApprovedApproved and live. The chip shows for 21 days after the decision.
  • Not approvedYour live profile wasn't changed. A note with the reason and Edit again shows for 21 days.
  • LiveNo open request; what you see is what NSDP holds.
  • WithdrawnTaken back by your campus, or replaced by a change back to the live values.

Answering NSDP's question

  1. Step 1: Read the question

    It shows in a yellow note at the top of the profile, for example Contact details: NSDP needs more information, and in the change history.

  2. Step 2: Choose Update section

    The drawer opens with what you sent last time and NSDP's question at the top.

  3. Step 3: Change what was asked and send

    Sending the section again answers the request and returns it to NSDP. Add a note if the answer isn't a field change.

The Change requests tab

  • Profile sections lists all nine sections with their state and an Edit or Update button.
  • Change history lists every request with its status, the fields changed (before and after), any message from NSDP, and a timeline: Sent for review, NSDP started reviewing, NSDP asked for more information, Approved, Not approved, Withdrawn, Replaced.
  • Withdraw request on an open request asks you to confirm, then stops the review. Your live profile is not affected.

Rules worth knowing

  • One open request per section. Editing a section that already has a request waiting replaces what you sent before; it doesn't create a second request.
  • Changing a section back to its live values withdraws the open request for that section.
  • You can withdraw an open request at any time from the change history. Your live profile is not affected.
  • Different sections are separate requests and can be approved separately.
  • Images (logo, banner, profile image, gallery photos) are uploaded when you choose them but only appear on the profile once the request is approved.
  • If NSDP changes the same details while your request is waiting, NSDP compares both versions before applying yours.
  • While the campus is suspended, profile edits are paused.

Messages you may see

Messages you might see

  • “Nothing to send: this section already matches your live profile.”

    FixNo change was made, so nothing needs reviewing.

  • “Some fields need attention.”

    WhyA value breaks a rule (for example a closing time before the opening time).

    FixCorrect the highlighted fields and send again.

  • “Some of these fields can only be changed by NSDP administration.”

    FixContact NSDP for the code, status, seats per batch or login.

  • “NSDP just decided the open request for this section. Reload and try again.”

    FixReload the page to see the decision, then edit again if needed.

  • “A change to this section was just sent. Reload to see it.”

    WhyTwo edits were sent at the same moment.

    FixReload; the first one is kept.

  • “This request is no longer open.”

    WhyYou tried to withdraw a request NSDP has already decided.

    FixReload the page.

  • “This campus is suspended. Contact NSDP administration to make changes.”

    FixEdits resume when NSDP reactivates the campus.

FAQ

Why don't photos appear on the profile straight away?

Gallery photos and the logo are part of the change request. They appear once NSDP approves them.

Can I edit the profile while the campus is suspended?

No. The profile stays readable, but edits are paused until NSDP reactivates the campus.

How long does approval take?

The portal doesn't set a time. A short note explaining the change and where to verify it helps NSDP decide faster.

My change wasn't approved. Can I try again?

Yes. Choose Edit again, address NSDP's reason and send. There is no limit on attempts for profile changes.

Related guides

Didn't find what you needed?

Search every guide, or see how to reach support.