Recorded courses are made of sections and lessons. As you finish lessons your progress goes up, and when it reaches 100% you can receive the course certificate if the course has one. Many courses also release their content on a schedule.
How each lesson is completed
| Lesson type | Counts as complete when |
|---|---|
| Video | You have watched about 80% of it (or reached the end). Playback resumes where you left off. |
| Text, PDF, audio and web pages | You open the lesson. |
| Live class lesson | You mark it complete with the continue button. |
| Quiz | You pass it. Answer every question, then submit. You can review your answers and Try Again as many times as you need. |
| Assignment | You submit your work, then mark the lesson complete. The grade doesn't block completion. |
- The Mark Complete & Continue button completes the lesson and takes you to the next one.
- A quiz lesson can't be marked complete until you pass it; the button then reads Submit Quiz to Continue.
- Submitting an assignment again replaces your earlier submission and clears any grade it had.
How your progress percentage is worked out
- Your course progress is the average of all published lessons, so a half-watched video counts for half a lesson.
- A section's progress works the same way over its own lessons.
- When the course reaches 100%, it is marked completed and, if it has a certificate, the certificate is issued.
- If the teacher adds new lessons later, your percentage can go down until you complete them.
Why some content is locked
Many courses release their content on a schedule (sometimes called drip), so you move through the course at a steady pace. A locked section or lesson tells you why and when it opens. In the player a locked lesson shows This lesson is still locked, the date it opens and the time left.
Every lock message explained
Messages you might see
“Unlocks on {date}.”
WhyThe section or lesson opens on a set date and time (or tomorrow, counted from your enrolment).
FixCome back then; nothing else is needed.
“Unlocks in N days.”
WhyIt opens a number of days after you enrolled.
FixWait the days shown.
“Complete prerequisite module (N%) to unlock.”
WhyYou need to finish enough of an earlier section first.
FixComplete the earlier section to at least the percentage shown.
“Complete previous lesson (N%) to unlock.”
WhyThe lesson before this one must be completed to the percentage shown.
FixGo back and finish the previous lesson.
“Complete the previous lesson to unlock this lesson.”
WhyThe course asks you to take lessons in order.
FixComplete lessons one after another.
“Kindly complete your previous lesson to view this lesson.”
WhyShown in the player for the same in-order rule.
FixUse Continue previous lesson to go back.
“Unlock date will be announced soon.”
WhyThe school hasn't set the date yet.
FixCheck back later.
“Unlock date is not configured. / Unlock delay is not configured.”
WhyThe schedule for this content is incomplete.
FixTell the school; only they can fix it.
“This course unlocks on {date}.”
WhyThe whole course belongs to a programme and opens later.
FixSee Programs and course bundles.
Rules that work in your favour
- Lessons and sections you have already completed never lock again.
- Only the school can open content early. When it opens something early for you, the sections after it may follow sooner too, keeping their usual spacing.
- Progress you brought from another platform counts: sections you already finished there stay open.
Unlock emails
Your school may email you when a new section opens (and, in programmes, when a new course opens). If several sections become due at once, you may get a single email for them.
Access that expires
FAQ
I watched the whole video but it isn't marked complete.
Refresh the course page. If it still shows less than 80%, play the last part again with a steady connection; progress is saved while you watch.
My progress went down.
New lessons were probably added to the course. Complete them to reach 100% again.
Can the school open a locked section for me?
Yes, the school can open content early for individual students. Contact them if you have a good reason.
Why does a section say Scheduled?
It opens later on the course's schedule. The course overview and the player show the date.