Sometimes NSDP can't decide on a teacher you put forward until it hears from you: a document won't open, a qualification is unclear, a phone number doesn't work. Instead of rejecting the request, NSDP marks it Information needed and writes you a message. You answer by revising the request and sending it back.
How you find out
- NSDP emails the campus address: More information needed for your teacher request, with NSDP's message.
- On Teachers → Requests the card shows Information needed and a box NSDP needs more information quoting the message.
- The Needs your action figure at the top of the Teachers page counts it, and the Needs action filter lists it.
Revising and sending it back
Step 1: Open the request
Go to Teachers → Requests and choose Needs action, or follow the link in the email.
Sign in to open this screenStep 2: Press Revise & send back
The revise page opens with What NSDP asked for at the top. If the message mentions something like documents or a phone number, the page says which step it looks like it is about and opens the form there.
Step 3: Add what NSDP asked for
The form is filled in with what you sent last time, and every step is open. Change or add what NSDP asked about, for example upload a missing document or correct a link.
Step 4: Check the review step
Under What you are sending back you see how many answers you changed and in which steps. NSDP sees the updated details.
Step 5: Add a note (optional)
Use Note to NSDP to explain what you added or to answer a question that doesn't fit the form. Up to 1,000 characters.
Step 6: Send back to NSDP
The confirmation says Request sent back with the same reference. NSDP picks the review up where it paused.
If nothing needs to change
Sometimes the answer is an explanation rather than a change to the form. If you send the request back with no changed answers, the review step says Nothing has changed since NSDP asked for more information. Tick I confirm I want to send the same details back, with my note., write your answer in the note, and send.
Revising versus resubmitting
| Revise & send back | Resubmit | |
|---|---|---|
| When | The request shows Information needed | The request was Rejected and attempts remain |
| Uses an attempt? | No, it stays on the same attempt | Yes, it becomes the next attempt (up to 3) |
| What NSDP does | Carries on the same review | Reviews the request again from the start |
| Where | /campus/teachers/requests/…/revise | /campus/teachers/requests/…/resubmit |
What happens next
- NSDPNSDP
Information needed
NSDP pauses the review and writes to you.
- CampusCampus
Revise & send back
You update the answers and add an optional note.
- NSDPNSDP
Back with NSDP
The review continues; NSDP sees what changed and your note.
- NSDP
Good outcome: Decision
Approved, rejected, or another question.
- NSDP can ask more than once. Each time the request comes back to you as Information needed.
- Your earlier answers are replaced by the revised ones; the reference and attempt number stay the same.
- The same duplicate checks as a new request run again, so changing the email or CNIC to someone else's open request is refused.
Messages you may see
Messages you might see
“Nothing to send back”
WhyNSDP is no longer waiting on this request. It may already have your answer, or it has decided.
FixGo Back to requests and check the request's status.
“NSDP is not waiting for more information on this request. Reload the page to see where it stands.”
WhyThe request changed while you were editing.
FixReload the Teachers page.
“Nothing has changed since NSDP asked for more information. Update the details, or confirm that you want to send them back as they are.”
FixChange an answer, or tick the confirmation and explain in the note.
“This request was just changed. Reload the page and try again.”
WhySomeone else sent or decided the request at the same moment.
FixReload and check the status before trying again.
“This campus is suspended”
WhySending is paused while the campus is suspended.
FixYou can read the request, but it can't be sent back until NSDP reactivates the campus.
FAQ
Is there a deadline to answer?
The portal doesn't set one, but NSDP can't continue until you answer. Reply as soon as you can.
The box says NSDP did not add a message.
Check the details against what NSDP usually needs (documents that open, correct phone and email) and send the request back, or contact NSDP to ask what is missing.
Does answering count as one of our three attempts?
No. Only a rejection followed by a resubmission uses an attempt.
There is no Revise & send back button.
The button only appears while NSDP is waiting on you and the campus is active. If the status is no longer Information needed, NSDP has moved on.