Account & security is about how you sign in to the teacher portal: your login email, your password and the devices that are signed in. Your public name, photo and bio are edited separately under Profile.
Opening the page
Step 1: Open the account menu
Choose your account card in the sidebar, or your name in the top bar.
Step 2: Choose Account & security
It sits under Profile in the menu. The page has three panels: Sign-in details, Change password and Sessions.
Sign in to open this screen
Sign-in details
| Row | What it shows |
|---|---|
| Login email | The address you sign in with. Sign-in codes and password-reset links go here. Ask your school's administrators if it must change. |
| Name | Your name and photo, with a link to Edit your public profile. |
| Campus or Campuses | The campuses you teach at, with their codes. Only shown if you are linked to a campus. |
| Account created | When your teacher login was created. |
| Last sign-in | When you last signed in, how (password, email code, Google or a link from the NSDP website) and on which address. |
| Ways to sign in | Password, or a 6-digit code sent to your login email. |
Changing your password
Step 1: Enter your current password
The password you sign in with now.
Step 2: Choose a new password
The checklist under the field ticks each rule as you type. The eye button shows or hides what you typed.
Step 3: Type it again and choose Change password
You see Password changed. Every other browser and phone must sign in again; the device you are using stays signed in.
Fields on this form
- Current passwordRequired
- The password you use now.
- New passwordRequired10–72 characters
- Must include an uppercase letter, a lowercase letter and a number, and be different from the current one.
- Confirm new passwordRequired
- The same new password again.
Signing out other devices
Under Sessions, choose Sign out of all other devices, then Sign out other devices to confirm. Every other browser and phone signed in to your teacher login must sign in again. This device stays signed in.
- Use it if you signed in on a shared computer, lost a phone, or think someone else knows your password.
- If the password may be known, change it as well: signing out other devices doesn't change the password.
- Changing your password already signs out every other device, so you don't need to do both for that.
Recent sign-ins
The Recent sign-ins list under Sessions shows your latest sign-ins, newest first, with the time, the way you signed in and the address used. The newest is marked Latest. If you see one you don't recognise, sign out the other devices and change your password.
Messages you may see
Messages you might see
“The current password is not correct.”
FixRe-enter your current password, or sign out and use Forgot password? on the sign-in page.
“The passwords do not match.”
FixType the new password the same way in both boxes.
“Choose a new password that is different from the current one.”
FixPick a password you haven't used for this login.
“Password must be 72 characters or fewer.”
FixShorten the new password.
“The new password must meet every rule above.”
FixMake sure every item in the checklist is ticked.
“Too many password attempts. Try again in 15 minutes, or use Forgot password? on the sign-in page.”
WhyFive password changes were tried for your login within 15 minutes (the wait shown may be shorter).
FixWait for the time shown, or reset the password from the sign-in page.
“Other devices were signed out a moment ago. Try again in 10 minutes.”
WhyOther devices were signed out several times in a few minutes.
FixWait for the time shown. The earlier sign-out already worked.
“The password was changed somewhere else a moment ago. Reload the page and try again.”
WhyYour password was changed in another tab or on another device while this form was open.
FixReload the page. If you didn't make that change, reset your password straight away.
FAQ
Can I change my login email here?
No. Ask your school's administrators; the login email is also where codes and reset links are sent.
Does changing my password sign me out?
Not on the device you used. Every other device is signed out.
The buttons are greyed out.
The page is being viewed in a preview by an NSDP administrator. Password and sign-in changes only work when you sign in yourself.
How long do I stay signed in?
Up to 1 day after you sign in. After that the portal asks you to sign in again.